Volvo Construction Equipment recently launched a refreshed portfolio of Volvo Service contracts, which will now have three levels.
The range has been rebranded from its existing and widely known Customer Services Agreement, which it noted will continue helping customers to manage the repair and maintenance requirements of their Volvo machinery.
The new gold, silver and blue contracts are built on existing Volvo Customer Support Agreements to provide connected services, extended coverage, preventive maintenance options and more. Customers will have the ability to choose the right contract to suit their business requirements.
The Blue Contract covers preventive maintenance and service; a Gold Contract includes complete machine repairs and preventive maintenance for maximum uptime.
“For customers, a Volvo Service Contract means they can leave the maintenance of their equipment in the trusted hands of their Volvo dealer, enabling them to focus on their core business. What’s more, fixed maintenance and repair costs enable much more accurate budgeting and cost-management,” the OEM said.
“The…service contracts provide our customers with three easy-to-understand options when it comes to choosing the right package for their business, according to their operational demands and their budget,” said José Rosales, head of repair and maintenance product management.
Source: Volvo CE